Can I run MemIndex on my own machine?+
Yes. Install MemIndex with one line for persistent memory on your own machine. Or choose hosting: we write your notes, keep one memory across your machines and make it searchable from your MCP clients, including Claude Desktop.
What does the trial include?+
Lite starts with a 30-day trial, then costs $30 a month. It is designed for one person’s daily work and includes all the hosting features: note-writing on our server, memory across your machines, MCP search and nightly backups.
How does the Team plan work?+
Team is $40 per seat each month with a minimum of two seats. It starts with a 30-day trial. Every seat adds 10,000 notes a month to a pool the whole team shares. Past the pool, extra notes are billed at what they cost us, with no markup, up to a monthly cap. You add or remove seats as your team changes, and your bill follows.
What is a note?+
A note is one short note MemIndex writes for you from your agent’s work, including the summary at the end of a session. Notes you save by hand do not count, and neither does work that ends up with nothing worth keeping.
What happens when I use my allowance?+
Lite and Plus pause note-writing at the limit and start again on your next billing day, or at once if you upgrade. Your activity is still saved while paused, and the notes are written afterwards a few at a time, so nothing is lost. Power and Team keep going; the extra notes are billed at what they cost us, with no markup, up to a monthly cap you can change. At the cap they pause too, and we email you. We also email you at 80% and at 100%.
When does my allowance start again?+
Each month on your billing day: the day of the month your plan renews, so your account page and your invoice agree. It is not the calendar month.
What does “at cost” mean?+
Exactly what the note-writing model charged us for those notes, with no markup. Hosting, storage and search are already in your plan price. We publish the average cost of a thousand notes on this page once we have enough real use to make it meaningful.
Do you have single sign-on, SCIM or SOC 2?+
Not yet. Sign-in is by email link, and teams manage people from the account page. We do not sign business associate agreements, so please do not send patients’ health information to MemIndex hosting.
Which agents can use it?+
MemIndex works with agents including Claude Code, Codex, Hermes Agent, Copilot CLI, Cursor, Windsurf, Antigravity, Kimi, OpenCode, Pi, OpenClaw and Grok. With hosting, MCP clients such as Claude Desktop can search your memory using one private link. See the integrations page for the full list.
Who can see my notes?+
Each customer’s data is kept apart, and we test that separation on every change. Private tags let you keep things out of memory. You can delete a note or an entire project whenever you want.
What happens after checkout?+
Your plan switches on in your account as soon as the payment goes through. You create the account with your email before you pay, and sign in with a one-time email link, so there is no password to set. Make your key in the account (it is never emailed), connect your agents, and search the same memory across machines and from your MCP clients, including Claude Desktop.